Mortgage Advice Services from the Mortgage Specialists
Our Privacy Policy.
General principles
Mortgage Advice Services is committed to keeping your information private. By 'your information' we mean any information about you that you or third parties provide to us. This policy relates to the privacy of your information at www.mortgageadviceservices.com. These Principles explain how we will handle your information - and they're below.
Online services
Where you provide information about others (eg. for joint applications) you must ensure that you have their consent or are otherwise entitled to provide this information to us. We will use your information to inform you by letter, telephone, text (or similar) messages, email and other electronic methods about products and services (including those of others) that may be of interest to you. You may tell us at any time if you don't want to receive marketing communications from us by writing to us providing your full name and address.
We may also use your information for research and statistical analysis with the aim of improving our services. We may pass your information collected online to people who provide a service to us or are acting as our agents, on the understanding that they will keep the information confidential.
If we transfer your information to an agent or service provider located in another country, we will make sure that they agree to apply the same levels of protection as we are required to apply to your information and to use your information strictly in accordance with our instructions. We will retain information collected about you online for as long as permitted for legitimate business purposes.
• We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so
• We will be transparent in our dealings with you and will tell you about how we will collect and use your information
• If we have collected your information for a particular purpose we will not use it for anything else unless you have been informed and, where relevant, your permission obtained
• We will not ask for more information than we need for the purposes for which we are collecting it
• We will update our records when you inform us that your details have changed
• We will continue to review and assess the quality of our information
• We will implement and adhere to information retention policies relating to your information and will ensure that your information is securely disposed of at the end of the appropriate retention period
• We will observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are promptly and transparently dealt with
• We will train our staff on their privacy obligations
• We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it is held
• We will ensure that when we outsource any processes we ensure the supplier has appropriate security measures in place and will contractually require them to comply with these Privacy Principles
• We will ensure that suitable safeguards are in place before personal information is transferred to other countries. You are not required to provide any personal information on the public areas of this website.
If you have any questions about privacy at Mortgage Advice Services please contact the Mortgage Advice Services Privacy and Data Protection Team at 16 St. Christopher's Way, Pride Park, Derby, DE24 8JY.
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Home Finance Advice Services Limited trading as Mortgage Advice Services, 16 St Christopher's Way, Pride Park, Derby, DE24 8JY. Home Finance Advice Services Limited is an Appointed Representative of Affinity Select Insurance Services Ltd for mortgages and life and critical illness insurance. Affinity Select Insurance Services Ltd is authorised and regulated by the Financial Services Authority, number is 300348. Home Finance Advice Services Limited is an Appointed Representative of BBH Shelter Limited for income
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