Customer Reviews – See what Our Clients have to Say

Customer Satisfaction is at the forefront of everything we do at Mortgage Advice Services and nothing makes us happier than receiving positive customer reviews. Everyone in our team takes part in regular training to ensure that we take the time to understand your individual needs before providing advice tailored around your circumstances. Whether you have asked us to rearrange your mortgage, find you a better deal on your Home Insurance or provide advice on how best to protect your family with a Life and Critical Illness Cover Policy, you have the peace of mind that we won’t rest until we have found the best product for you.

Don’t take our word for it though, below are some customer reviews that we’re happy to share with you.

“Paul was friendly, professional, took time to explain things fully and flexible in his ability to meet with me. He also kept me regularly updated. A credit to Mortgage Advice Services.”

Miss B of Cheshire

“Very good & polite to deal with – brilliant service.”

Mr H Tamworth

“Excellent, very fast process and Sara helped where others weren’t able to!”

Mr R Norfolk

“James was very helpful, explained our options & made the process straightforward. Everything went through quickly & we were kept informed of every step by members of the team.”

Mr & Mrs H of Cardiff

“Rachel is extremely knowledgeable & professional. She has given me my stable life back in just a few weeks. I couldn’t believe how quick she processed everything.”

Miss B of Nottingham

“Alex was very helpful (we were) able to call him anytime with questions – very prompt and always kept us informed.”

Mr & Mrs B of Kings Lynn

“Awesome, very helpful.”

Mr A of Derbyshire

“Gerry explained everything fully and was always available if I had any queries or problems.”

Mr & Mrs S of Durham

“We found Lee to be very friendly and answered all the questions we had. We appreciated what he did for us – a very nice man. We found the Team to be very quick, friendly and helpful – always keeping us informed to what was happening.”

Mr B & Miss A of Oxfordshire

“Alex had a very good manner and explained things well. He gave me good advice and I felt reassured. When I phoned up the Office the customer service was very good and the girls very helpful.”

Miss C of Ashbourne

“James provided me with my options, giving me easy to understand information on ways to improve my financial situation. I did not feel pressurised in any way during our meeting. James and the administrative Team kept me informed throughout the process which was handled quickly. I would be happy to recommend.”

Miss R of Mid Glamorgan

“Sara is a very friendly professional who is compassionate towards her clients. She is committed to achieving the most appropriate mortgage to our specific needs. I would recommend her.”

Mr & Mrs T of Newark

“Dan was helpful and gave great advice regarding our finances. He looked into everything and found the best solution for us. Thank you!”

Mr & Mrs E of Ormskirk

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